Training & Certification

The Lean Expert program will help give more exposure on the execution of Lean, providing participants opportunities to initiate, execute and manage Lean Projects in their careers. This course is designed to fortify participants’ understanding on Lean and give participants a structured approach of what is required to execute and manage Lean improvement projects. The course has a major focus on Lean & Waste assessment skills — how to identify and remove waste in a process, and how to ensure that waste doesn’t originate back into the process after improvement process.

Program Benefits:

• Advanced Lean Techniques: Gain in-depth expertise in advanced Lean tools and methodologies to lead complex, high-impact projects.
• Strategic Process Improvement: Develop skills to identify and implement high-value process improvements that align with organizational goals.
• Data-Driven Decision Making: Use data and analytics to assess process performance, identify root causes, and drive informed decision-making.
  Leadership in Lean Culture: Learn how to foster a culture of continuous improvement and mentor teams across the organization.

Using lean practices to HR lays the foundation of making HR a valuable resource for companywide improvements. It provides an opportunity to optimize the HR's leadership potential, expertise, and areas of responsibility, helping in the organization's lean transformation.

Program Benefits:

• Streamlined HR Processes: Learn techniques to streamline HR processes, reducing cycle times in recruitment, onboarding, and performance management.
• Enhanced Employee Experience: Discover ways to improve HR service delivery, contributing to a positive employee experience and retention.
• Data-Driven HR Decisions: Use Lean tools to analyze HR data, identify bottlenecks, and make data-informed decisions.
  Waste Reduction in HR: Identify and eliminate non-value-added activities in HR processes, enhancing efficiency and productivity.

Lean Facilitator is a comprehensive training program for those who will be leading Lean teams within the organization. The program includes an in-depth understanding of the Lean Tools along with how to successfully apply the Lean Tools through a team-centered leadership style. The goal of this program is to allow companies to develop in-house Lean experts, so they do not have to rely on consultants for the long term.

Program Benefits:

• Facilitation Mastery: Build essential skills to facilitate Lean workshops, Kaizen events, and improvement projects effectively.
• Engagement Techniques: Learn how to engage cross-functional teams, encouraging collaboration and buy-in for process improvements.
• Process Mapping and Analysis: Master process mapping and root-cause analysis techniques to guide teams in identifying improvement areas.
• Real-Time Problem Solving: Develop the ability to address challenges as they arise during facilitation, promoting swift and sustainable solutions.

The Lean Champion certification will help give more exposure on the execution of Lean, providing participants opportunities to initiate, execute and manage Lean projects in their careers. This course is designed to fortify participants’ understanding on Lean and give participants a structured approach of what is required to execute and manage Lean improvement projects. The course has a major focus on Lean leadership skills on how to identify and remove waste in a process & how to ensure that waste does not originate back into the process after improvement process.

Program Benefits:

• Lean Leadership: Equip yourself to lead Lean initiatives, advocate for Lean principles, and inspire a culture of continuous improvement.
• Cross-Departmental Impact: Learn strategies to implement Lean improvements across departments, driving organization-wide change.
• Project Management Skills: Gain project management techniques tailored to Lean projects, ensuring successful implementation and sustainability.
• Performance Metrics: Understand key performance indicators for Lean initiatives, helping to track and communicate improvements effectively.

Lean Office is the application of principles of lean thinking to non-manufacturing and physical activities, that is, the office environment or administrative areas of the company. The flow of value, in this case, consists of the flow of information and knowledge. Applying Lean Office is necessary for every company that wants to optimize its administrative processes and eliminate waste related to these processes.

Program Benefits:

• Efficient Office Operations: Discover how to optimize office workflows, reducing delays and bottlenecks in administrative processes.
• Standardized Workflows: Learn to create standardized processes that improve consistency and reduce errors in office tasks.
• Visual Management in the Office: Use visual tools to track progress, manage tasks, and make workflows transparent for office teams.
• Customer-Centric Approach: Shift office processes to be more customer-focused, enhancing service delivery and internal client satisfaction.

An overview program for Lean – KAIZEN for cross functional process improvements. The program is to develop a culture of continuous improvement where all employees are actively engaged in improving the company and to nurture this culture by organizing events focused on improving specific areas of the company.

Program Benefits:

• Cross-Functional Collaboration: Develop skills to break down silos and enhance collaboration between departments for holistic improvements.
• Kaizen Event Facilitation: Learn to plan and lead Kaizen events focused on process optimization across functions.
• End-to-End Process Analysis: Gain the ability to analyze entire value streams, identifying improvements that benefit the organization as a whole.
• Continuous Improvement Mindset: Foster a culture of ongoing improvement across teams, encouraging sustained gains beyond single projects.

This course provides you with tools to survive the demand for higher quality, faster production time, and lower prices. You’ll learn how to apply lean to the unique challenges of service industries.

Program Benefits:

• Service Process Optimization: Learn techniques to enhance service processes, reducing wait times, errors, and improving customer satisfaction.
• Customer Value Focus: Shift service operations to focus on what the customer values, improving both customer experience and loyalty.
• Error Reduction in Service Delivery: Gain skills to identify and address error-prone steps, enhancing quality and reliability in service.
  Lean Tools for Service: Apply Lean tools and techniques specifically adapted for service environments, making them actionable and relevant for your team.

This program provides participants with the basic understanding of Lean Manufacturing concepts, background and history of this methodology based on the Toyota Production System, tools and techniques required for deployment and outlines a clear roadmap that is easy to understand and apply. At the end of this program, participants will have a good understanding of Lean Manufacturing concepts of 5S, Value Stream Mapping, 8 wastes, TPM, Kanban and others.

Program Benefits:

• Waste Reduction in Production: Gain skills to identify and eliminate waste in manufacturing processes, resulting in increased efficiency and reduced costs.
• Improved Production Flow: Learn techniques to optimize production flow and reduce lead times, enhancing overall productivity.
• Quality Control Enhancement: Apply Lean tools to strengthen quality control processes, reducing defects and improving product reliability.
• Workforce Empowerment: Empower frontline employees with Lean methodologies to promote a culture of continuous improvement on the shop floor.

This course covers the skills required to be an effective team member and contributor to a Lean improvement project. Participants will learn how to apply the basic Lean principles, methods and tools through an integrated simulation.

This program provides a critical element of Lean process improvements: grassroots know-how and support to achieving operational excellence and process control.

Program Benefits:

• Core Lean Principles: Understand the fundamental concepts of Lean, including value, waste, and continuous improvement.
• Basic Lean Tools: Learn to apply foundational Lean tools, such as 5S and Kaizen, in any operational setting.
• Problem-Solving Skills: Build problem-solving skills to identify inefficiencies and create actionable improvement plans.
  Mindset of Continuous Improvement: Cultivate a mindset of ongoing improvement, applicable across departments and industries.

Lean for Leaders aim to equip leaders with the knowledge and skills on LEAN methodologies, as a crucial skill upgrade for leaders to be transformation leaders and effective project sponsors.

This program will help leaders identify initiatives and processes that can adopt LEAN methodologies and deliver desired outcomes such as ongoing cost savings and process efficiency improvements.

The course will cover on a very important element of LEAN — how to identify and remove waste in a process, and how to ensure that waste doesn’t originate back into the process after improvements are implemented.

Program Benefits:

• Strategic Lean Leadership: Develop leadership strategies to drive Lean initiatives and inspire a culture of operational excellence.
• Performance Metrics for Leaders: Learn to establish and track key performance indicators that measure Lean success and organizational impact.
• Change Management Expertise: Gain skills in change management to guide teams through Lean transformation with minimal resistance
• Cross-Functional Impact: Understand how to align Lean goals with organizational objectives across departments, ensuring sustainable improvements.

Lean for healthcare program is the application of “lean” ideas in healthcare facilities to minimize waste in every process, procedure, and task through an ongoing system of improvement. Using lean principles, all members of the organization, from clinicians to operations and administration staff, continually strive to identify areas of waste and eliminate anything that does not add value for patients.

Program Benefits:

• Patient-Centered Care Improvement: Discover how Lean principles can streamline healthcare processes, leading to improved patient care and satisfaction.
• Reduction of Healthcare Waste: Identify and eliminate forms of waste in healthcare operations, such as unnecessary steps and excess inventory.
• Enhanced Patient Flow: Learn methods to optimize patient flow, reduce wait times, and improve treatment efficiency.
• Quality Improvement in Care Delivery: Strengthen quality control measures to enhance patient safety and reduce medical errors.

The Lean for logistics program is designed for management and operations organisation by the philosophy of Japanese origin. Applying Lean logistics to the supply chain consists of identifying and eliminating activities that don’t add value in order to increase product flow and, thus, minimise costs. The Lean concept is all about doing more with less, specifically: less effort, less equipment, less space, less cost and less time.

Program Benefits:

• Supply Chain Optimization: Acquire techniques to streamline logistics operations, reducing delays and enhancing supply chain efficiency.
• Inventory Management: Learn to manage inventory levels effectively, minimizing stockouts and excess inventory.
• Enhanced Operational Efficiency: Apply Lean to improve processes like order fulfillment, shipping, and warehousing.
• Cost Reduction in Logistics: Identify areas for cost reduction within logistics operations, optimizing resources and reducing overhead.

Lean for Shared Services (and Global Business Services) program can drive efficient processes with strong controls as the result of the implementation in organizations.  Coupled with tools and methodologies, these efficiencies can extend beyond Shared Services to entire global processes.

The use of formalized quality methodologies within Shared Services has been an acknowledged best practice for years. However, as companies look to Shared Services (or Business Services) to expand their scope, the foundation of a quality program that addresses efficiency, control, and process improvement is imperative.

Program Benefits:

• Streamlined Shared Services Processes: Discover how Lean can eliminate redundancies and enhance efficiency in shared services such as finance, HR, and IT.
• Improved Service Delivery: Gain tools to improve the speed and quality of services provided to internal and external clients.
• Standardization Across Functions: Learn to standardize workflows across shared services functions, increasing consistency and reducing errors.
• Enhanced Collaboration: Promote cross-functional collaboration to reduce bottlenecks and optimize end-to-end service delivery.

The application of Lean in the oil and gas industry eliminates wasted time and resources, thus increasing the efficiency of the  people, equipment and processes involved. This results in achieving minimal waste, more satisfied customers and higher quality output at a lower cost, which in turn results in increased profits. The benefits of Lean in oil and gas are significant and go well beyond financial rewards.

Program Benefits:

• Operational Efficiency in Oil & Gas: Learn Lean techniques to improve operational processes and reduce downtime in oil and gas environments.
• Waste Reduction in High-Risk Environments: Identify and eliminate waste specific to oil and gas processes, reducing costs and environmental impact.
• Safety and Compliance Improvement: Apply Lean principles to enhance safety protocols and ensure compliance with industry standards.
• Enhanced Asset Utilization: Optimize asset utilization and maintenance schedules, extending equipment life and improving reliability.

This training will introduce participants to key Lean concepts and how to apply these concepts in a work environment. These tools will help you understand in how to discover opportunities for improvement, identifying systematically the factors contributing to the problem, using data to analyze the factors and finally the implementation of countermeasures and the sustenance of the results.

Lean for Leaders aim to equip leaders with the knowledge and skills on LEAN methodologies, as a crucial skill upgrade for leaders to be transformation leaders and effective project sponsors.

This program will help leaders identify initiatives and processes that can adopt LEAN methodologies and deliver desired outcomes such as ongoing cost savings and process efficiency improvements.

The course will cover on a very important element of LEAN — how to identify and remove waste in a process, and how to ensure that waste doesn’t originate back into the process after improvements are implemented.

Lean Champions are the managers and process owners who steer and support the entire Lean programme toward business and operational objectives. They actively support Lean Experts and continually work to remove roadblocks to project success.

In today’s demanding and challenging landscape of strategic leadership, the need to make informed decisions would be critical A good grasp of what is going on within their business processes will be extremely beneficial before a decision is made Lean knowledge and mindset change are sufficiently taught with elaborated explanation and best practices from previously deployed lean transformation will be shared Leaders are also encouraged to embark on initiatives to deploy lean techniques and awareness within their team or department to fully appreciate and benefit from Lean methodology can implement the techniques in any industry.

Rapid Improvement Events (RIE) is a continuous process improvement philosophy that promotes constant improvement by monitoring business processes and making adjustments. RIE involves people at all levels of the organization to participate in it. This course provides individuals with an awareness of the philosophy and the RIE approach and tools. Effectively applying RIE philosophy and tools can significantly improve value-added productivity and reduce waste and associated costs.

This Operational Excellence training course will equip the participants with knowledge, skills and behavioural competencies required to support an Operational Excellence Programme and contribute significantly to the bottom line of your organization, reducing variation, defects, cycle time, lead time, waste and costs within your operations.