Solution Suite

Training & Certification Malaysia

We help build a strong leadership pipeline filled with capable talents who will drive your company toward future success. At Lean Partner, we specialize in developing and implementing customer experience training, business analytic courses, project coaching, and more which are designed to nurture talent in today’s dynamic business landscape.
Welcome to our world of transformative learning! Our comprehensive training and certification programs are designed to elevate your organization’s operational capabilities. Our expertly crafted courses, including our renowned customer experience training, business analytic courses, project coaching, and more, form the cornerstone of our commitment to empowering your team.

All the training and certification programs blend theoretical knowledge with practical application. Our customer experience training stands out as a key component, equipping every leader in Malaysia with the skills to deliver exceptional service and drive customer satisfaction.

Lean Six Sigma Programs

Driving process efficiency & effectiveness to achieve significant cost reduction & optimize process performance

Our certifications for Lean Six Sigma including Business Improvement Programs and Customer Experience Training Malaysia are designed to integrate seamlessly with Lean Six Sigma methodologies. At Lean Partner, we ensure our Lean Six Sigma courses in Malaysia are tailor-made to specifically meet the specific needs of each client, based on their industry.

These programs are made interesting and practical through the application of many simulations developed by us to enhance the learning experience of every participant. Participants attending Lean Six Sigma courses in Malaysia at Lean Partner undergo a rigorous process, ensuring they are well-prepared to apply Lean Six Sigma principles in real-world scenarios.

Lean Six Sigma courses in Malaysia at Lean Partner are aligned with internationally recognized certifications, which exemplify professionalism and high standards.

Lean Programs

Driving process efficiency & effectiveness to achieve significant cost reduction & optimized process performance

At its core, lean maximizes productivity while minimizing waste. In the world of lean, value is everything the customer is willing to pay for. At the end of the day, your focus should be on delivering value to the customer, and if they’re not willing to pay for a product, there is no value in that product. We work with our clients, primarily smaller and medium-sized service and operation organizations, hands-on and side-by-side to achieve their strategic and operational goals and objectives through the innovative application of Lean principles, methods, and tools.

Operational Excellence Programs

Accelerate your digital transformation with Operational Excellence

We work with organizations to realize measurable improvements that unlock value and create long-term sustainable growth. Our clients benefit from our expertise and experience to help organizations drive profitability and create growth through innovative application. Organisations that are leveraging new technologies and data insights to build more effective ways to operate are gaining a competitive advantage. Build better strategies based on real consumer sentiments and insights to inform your content and Customer Experience execution and develop hyper-targeted strategies based on your campaign goals and recommendations of key metrics.

Executive Leadership Programs

A sense of belonging and confidence by leading the organization in disruptive times

Building on cutting-edge research, Lean Partner’s executive leadership programmes will develop your ability to drive faster decision-making, accelerate change processes, and cut through difficult cultural challenges. It will provide you with a set of concepts and tools enabling you to lead your organisation with impact and efficiency – maximizing its performance in changing times. Our programmes are made relevant for executives preparing to transition into such roles in the near future.

Business Analytics Program

Achieve fluency in business strategies by making Data-Driven Business Decisions

Lean Partner’s Business Analytics programmes provide an introduction to big data analytics for all business professionals, including those with no prior analytics experience. It involves an iterative, methodical exploration of an organization’s data, with an emphasis on statistical analysis, to drive decision-making. You’ll learn how data analysts describe, predict, and inform business decisions in the specific areas of marketing, human resources, finance, and operations, and you’ll develop basic data literacy and an analytic mindset that will help you make strategic decisions based on data. You’ll apply your skills to interpret a real-world data set and make appropriate business strategy recommendations.

Project Coaching

Driving success: Tailored project coaching for Lean Six Sigma Project Leaders

Our Project Coaching Program is designed to empower Lean Six Sigma Green Belt and Black Belt project leaders with the guidance and support they need to execute DMAIC projects effectively within their organizations. This program provides a structured approach to overcoming common challenges in project execution, helping leaders gain control over their projects, build strong relationships with stakeholders, and showcase their value by delivering impactful, measurable results.

Through one-on-one coaching and practical, hands-on support, participants will develop critical skills to manage project complexities, drive continuous improvement, and ensure project outcomes align with organizational goals. Whether you’re seeking to refine your approach, enhance collaboration, or achieve targeted results, this program is tailored to equip you with the tools and confidence to lead successful projects that make a lasting impact.

Program Modulation

Classroom

The classroom environment provides the important “human touch,” with engaging simulation activities.

Virtual

While instructors and participants are in different locations, while receiving a similar to in-person training with our in-house digital platform.

Blended

Flexible learning mode opportunities designed to suit client’s convenience.

Our team of specialists collaborated to create this digital tool called Operational Excellence Navigator.

After conducting the survey, receive a personalized report with insights and recommendations to evaluate and enhance Operational Excellence (OPEX) in your organization.

It should take approximately 20 minutes to complete the assessment.

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