Solution Suite
Operational Excellence Training Programs
Drive Digital Transformation Through Operational Excellence and Innovation
At Lean Partner, we partner with organizations to accelerate their journey towards digital maturity, driving operational excellence across every facet of the business. By combining innovative technology solutions with streamlined processes and data-driven insights, we help organizations unlock new efficiencies, enhance productivity, and create sustainable growth.
The series of operational excellence training program is designed to build the expertise of all levels in the organizations. Operational Excellence identifies and captures opportunities for organizations to grow and it is based on methodologies such as Six Sigma, Lean Management, Kaizen, and the Shingo Model. Each method has its own set of core principles to help guide your decisions.
Organizations that are leveraging new technologies and data insights to build more effective ways to operate are gaining a competitive advantage. Build better strategies based on real consumer sentiments and insights to inform your content and CX execution and develop hyper-targeted strategies based on your campaign goals and recommendations of key metrics.
Highlights of Operational Excellence Training Programs
Change Mindset & Resillience
Those having a growth mindset believe that intelligence can be developed. Those who have a fixed mindset believe that all people are born with a certain amount of intelligence, and they can’t do much to change that. Studies have now proven that those with a growth mindset do better work and in life. This program shares tips and keys on how to grow the mindset that in turn will enable us to achieve more at work.
Identifying and Eliminating Wastes
The first step to reducing waste is recognizing that they exist and having an effective process for identifying them. Value Stream Mapping (VSM) is a Lean management method for analyzing the current state and designing a future state.
This course will provide participants with the knowledge and skills to undertake value stream mapping to eliminate waste in their organization's processes and to use value stream maps as a basis for identifying and prioritizing future Lean improvement projects that will bring real benefits to the process flow.
Complex Problem Solving and Decision Making
Problem Solving and Decision Making are two key areas in life, especially in corporate world. Whatever you’re doing, and wherever you are, you are faced with countless decisions and problems, both small and large, every day.
This course is intended to enable participants to accomplish the vital role of a problem solving and decision making as well as integrate these thinking into their leadership skills. This can result in advancement at work and upsurge rewards to take on additional responsibility to flourish any organization. This workshop is about proactively attacking problems and making timely decisions.
Kaizen: Gaining the benefits of Continuous Improvement
Kaizen is a continuous process improvement philosophy that promotes constant improvement by monitoring business processes and making adjustments. Kaizen involves people at all levels of the organization to participate in it.
This course provides individuals with an awareness of the philosophy and the Kaizen approach and tools. Effectively applying Kaizen philosophy and tools can significantly improve value added productivity and reduce waste and associated costs.
Design Thinking Fundamental
This training will introduce the principles and methodologies of design thinking, creativity and innovation. You will learn about the different steps to carry out the project according to Design Thinking Method. You will discover how to identify the needs of the customer and methods for finding ideas in a structured way. Finally, you will learn how to create prototypes and test them.
Design Thinking Advanced
This course presents the design thinking approach and mindset using highly interactive exercises that give the participants a flavor for some of the techniques and methods of design thinking that waken the innovative and problem-solving abilities this course assist participants to optimise existing products or services around what users really want, cutting away wasteful effort and concentrating on a unique user experience across various on and offline channels.
FMEA, Managing Risk
Monitoring quality risk is difficult. Especially when companies lack formal knowledge management systems and processes to identify, capture, manage and share critical documents and information. And it can result in repeat incidents, duplicate R&D spending and inefficient use of knowledge workers’ time. This customized program is designed to link critical quality information metrics across decentralized design and processes to ensure consistent product quality demanded by customers.
Make No Mistake - POKE YOKE
This program combines in-depth theoretical knowledge with practical, hands-on skills. This powerful combination of knowledge and skills solidifies understanding and creates a strong foundation for pursuing more advanced skills.
- Operational Excellence Training Programs Overview
- Level 1 Introduction to Operational Excellence Training Programs
- Level 2 Operational Excellence Infrastructure Training Programs
- Level 3 Operational Excellence Implementation Training Programs
- Level 4 Masterclass of Operational Excellence Training Programs
Benefits of Operational Excellence Training Programs to Organization
- Cost Reduction: Identify and remove wasteful practices, organizations can significantly lower operational costs
- Cultural Transformation: Foster a culture of continuous improvement, encouraging every employee to contribute to organizational success through innovation and accountability
- Sustainable Growth: With a focus on continuous improvement and efficiency, organizations can experience sustainable growth, making them more competitive in the market over time
- Improved Customer Satisfaction: Efficient operations and high-quality outcomes lead to better service and product quality, which translates to increased customer satisfaction and loyalty
- Better Risk Mitigation: Identify and mitigate risks by ensuring standardized processes are in place, reducing the chances of errors or defects
- Enhanced Competitive Advantage: Better positioned to stay ahead of their competitors by consistently delivering higher-quality products and services at lower costs
Level 1 Introduction to Operational Excellence Training Programs
Course Description
Learning Objectives
- Create predictive performance metrics that lead to the most appropriate organizational behaviors and reduce the amount of firefighting that often occurs in organizations.
- Provide a structural linkage between an organization’s performance report- outs and the processes that created these metrics.
- Formulate targeted business-area strategies that deliver the most big-picture benefit.
Level 2 Operational Excellence Infrastructure Training Programs
Course Description
Learning Objectives
- Increase productivity, and eliminate daily firefighting and non- value-add activities from business processes
- Sustain a consistent, high-performance team environment and culture
- Discover top- and bottom-line strategies to increase results in a fierce competitive and global market
- Build and sustain an effective infrastructure that supports the successful implementation of Operational Excellence
Level 3 Operational Excellence Implementation Training Programs
Course Description
LEVEL 3 program’s objective is to establish an organizational strategy to build a robust OE system by a systemic framework where the transformation occurs. It applies operational excellence to improve your organization’s processes, products, and services for sustained competitive advantage.
Learning Objectives
- Identify and timely execute strategic improvement efforts that enhance the enterprise as a whole.
- Create and translate strategies into projects that help to achieve targeted enterprise financial goals by blending analytics with innovation
- Improve measurement criteria and report out of high-level business metrics
Level 4 Masterclass of Operational Excellence Training Programs
Course Description
Masterclass program is designed to elevate your strategic thinking to the next level, help create futureproof organizations and ensure support for strategic decisions. Boost the effectiveness and improve the collaboration of your management team. Learn how to change poorly functioning group dynamics and have those difficult conversations. And take both your leadership and your management team to the next level.
Learning Objectives
- To establish Organizational Strategy to build a robust Operational Excellence system
- To establish a systematic framework as a principle guide for the Operational Excellence.
Public Program Calendar 2024/2025
Check our calendar for the Operational Excellence Training Programs we offer at Lean Partner
March Intake
Training Dates:
17th – 18th March 2025
Mode:
Live Virtual
May Intake
Training Dates:
19th – 20th May 2025
Mode:
Live Virtual
August Intake
Training Dates:
11th – 12th August 2025
Mode:
Live Virtual
November Intake
Training Dates:
10th – 11th November 2025
Mode:
Live Virtual
November Intake
Training Dates:
18th – 22st November 2024
Mode:
Live Virtual
March Intake
Training Dates:
10th – 14th March 2025
Mode:
Live Virtual
June Intake
Training Dates:
16th – 20th June 2025
Mode:
Classroom
August Intake
Training Dates:
18th – 22nd August 2025
Mode:
Classroom & Live Virtual
November Intake
Training Dates:
17th – 21st November 2025
Mode:
Classroom & Live Virtual
April Intake
Training Dates:
21st – 25th April &
5th – 9th May 2025
Mode:
Classroom Training
September Intake
Training Dates:
22nd – 26th September &
6th – 10th October 2025
Mode:
Classroom Training
November Intake
Strategic Leadership & Operational Excellence for Business Leaders
Training Dates:
27th – 29th November 2024
Mode:
Live Virtual
November Intake
Optimizing Operations with Data Analytics
Training Dates:
25th -26th November 2024
Mode:
Live Virtual
November Intake
Customer Experience Process Design
Training Dates:
27th-28th November 2024
Mode:
Live Virtual
December Intake
Creative Problem Solving
Training Dates:
2nd -3rd December 2024
Mode:
Live Virtual
December Intake
KPI Metrics with Real-Time Data
Training Dates:
9th-10th December 2024
Mode:
Live Virtual
Testimonials
“The session is well engaged and full of collaborative ideas with full participation by each of us.”
“The facilitator was engaging and helpful in answering any doubts or concerns”
“The WOW factor for me was how the trainer seamlessly integrated real case scenarios into the training, making complex concepts easy to understand. The interactive activities were engaging and helped solidify my understanding. Overall, it was an exceptional and highly effective learning experienced ”
“I gain a lot of knowledge and the training is very interesting throughout the session.”
“Open session. Accepting different point of view.”
“Excellent presentation from both trainer and materials for entire course, that gave alot of real life examples”
“Presenter is good in explaining and make it easy to understand”
“clear & structured explanation”
“All the learning materials were explained in a simple way to understand, and we were taught how to apply it in our daily work”
“Trainers engagement with the participant ”
FAQ
Why you should choose Operational Excellence Training Program at Lean Partner?
Is the Operational Excellence Training Program available online?
Who is Operational Excellence Training Program for?
- Managers
- Team leaders
- Supervisors
may find it especially beneficial.