Solution Suite

Operational Excellence Training Programs

Drive Digital Transformation Through Operational Excellence and Innovation

At Lean Partner, we partner with organizations to accelerate their journey towards digital maturity, driving operational excellence across every facet of the business. By combining innovative technology solutions with streamlined processes and data-driven insights, we help organizations unlock new efficiencies, enhance productivity, and create sustainable growth.

The series of operational excellence training program is designed to build the expertise of all levels in the organizations. Operational Excellence identifies and captures opportunities for organizations to grow and it is based on methodologies such as Six Sigma, Lean Management, Kaizen, and the Shingo Model. Each method has its own set of core principles to help guide your decisions.

We work with organizations to realize measurable improvements that unlock value and create long-term sustainable growth. Our clients benefit from our expertise and experience to help organizations drive profitability and create growth through innovative applications.

Organizations that are leveraging new technologies and data insights to build more effective ways to operate are gaining a competitive advantage. Build better strategies based on real consumer sentiments and insights to inform your content and CX execution and develop hyper-targeted strategies based on your campaign goals and recommendations of key metrics.

Highlights of Operational Excellence Training Programs

Those having a growth mindset believe that intelligence can be developed. Those who have a fixed mindset believe that all people are born with a certain amount of intelligence, and they can’t do much to change that. Studies have now proven that those with a growth mindset do better work and in life. This program shares tips and keys on how to grow the mindset that in turn will enable us to achieve more at work.

The first step to reducing waste is recognizing that they exist and having an effective process for identifying them. Value Stream Mapping (VSM) is a Lean management method for analyzing the current state and designing a future state.

This course will provide participants with the knowledge and skills to undertake value stream mapping to eliminate waste in their organization's processes and to use value stream maps as a basis for identifying and prioritizing future Lean improvement projects that will bring real benefits to the process flow.

Problem Solving and Decision Making are two key areas in life, especially in corporate world. Whatever you’re doing, and wherever you are, you are faced with countless decisions and problems, both small and large, every day.

This course is intended to enable participants to accomplish the vital role of a problem solving and decision making as well as integrate these thinking into their leadership skills. This can result in advancement at work and upsurge rewards to take on additional responsibility to flourish any organization. This workshop is about proactively attacking problems and making timely decisions.

Kaizen is a continuous process improvement philosophy that promotes constant improvement by monitoring business processes and making adjustments. Kaizen involves people at all levels of the organization to participate in it.

This course provides individuals with an awareness of the philosophy and the Kaizen approach and tools. Effectively applying Kaizen philosophy and tools can significantly improve value added productivity and reduce waste and associated costs.

This training will introduce the principles and methodologies of design thinking, creativity and innovation. You will learn about the different steps to carry out the project according to Design Thinking Method. You will discover how to identify the needs of the customer and methods for finding ideas in a structured way. Finally, you will learn how to create prototypes and test them.

This course presents the design thinking approach and mindset using highly interactive exercises that give the participants a flavor for some of the techniques and methods of design thinking that waken the innovative and problem-solving abilities this course assist participants to optimise existing products or services around what users really want, cutting away wasteful effort and concentrating on a unique user experience across various on and offline channels.

Monitoring quality risk is difficult. Especially when companies lack formal knowledge management systems and processes to identify, capture, manage and share critical documents and information. And it can result in repeat incidents, duplicate R&D spending and inefficient use of knowledge workers’ time. This customized program is designed to link critical quality information metrics across decentralized design and processes to ensure consistent product quality demanded by customers.

This program combines in-depth theoretical knowledge with practical, hands-on skills. This powerful combination of knowledge and skills solidifies understanding and creates a strong foundation for pursuing more advanced skills.

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Benefits of Operational Excellence Training Programs to Organization

  • Cost Reduction: Identify and remove wasteful practices, organizations can significantly lower operational costs
  • Cultural Transformation: Foster a culture of continuous improvement, encouraging every employee to contribute to organizational success through innovation and accountability
  • Sustainable Growth: With a focus on continuous improvement and efficiency, organizations can experience sustainable growth, making them more competitive in the market over time
  • Improved Customer Satisfaction: Efficient operations and high-quality outcomes lead to better service and product quality, which translates to increased customer satisfaction and loyalty
  • Better Risk Mitigation: Identify and mitigate risks by ensuring standardized processes are in place, reducing the chances of errors or defects
  • Enhanced Competitive Advantage: Better positioned to stay ahead of their competitors by consistently delivering higher-quality products and services at lower costs

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Level 1 Introduction to Operational Excellence Training Programs

Course Description

LEVEL 1 program’s objective is to provide a roadmap for the establishment of a long-lasting OE system, where there is much organizational benefit. It is to identify and timely execute strategic improvement efforts that enhance the organization.

Learning Objectives

  • Create predictive performance metrics that lead to the most appropriate organizational behaviors and reduce the amount of firefighting that often occurs in organizations.
  • Provide a structural linkage between an organization’s performance report- outs and the processes that created these metrics.
  • Formulate targeted business-area strategies that deliver the most big-picture benefit.

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Level 2 Operational Excellence Infrastructure Training Programs

Course Description

LEVEL 2 program’s objective is to identify the changing business conditions and customer requirements. Selected tools and methodologies will be taught to measure performance measurement and improvement systems to drive financial and operational success.

Learning Objectives

  •  Increase productivity, and eliminate daily firefighting and non- value-add activities from business processes
  • Sustain a consistent, high-performance team environment and culture
  • Discover top- and bottom-line strategies to increase results in a fierce competitive and global market
  • Build and sustain an effective infrastructure that supports the successful implementation of Operational Excellence

Level 3 Operational Excellence Implementation Training Programs

Course Description

LEVEL 3 program’s objective is to establish an organizational strategy to build a robust OE system by a systemic framework where the transformation occurs. It applies operational excellence to improve your organization’s processes, products, and services for sustained competitive advantage.

Learning Objectives

  • Identify and timely execute strategic improvement efforts that enhance the enterprise as a whole.
  • Create and translate strategies into projects that help to achieve targeted enterprise financial goals by blending analytics with innovation
  • Improve measurement criteria and report out of high-level business metrics

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Level 4 Masterclass of Operational Excellence Training Programs

Course Description

Masterclass program is designed to elevate your strategic thinking to the next level, help create futureproof organizations and ensure support for strategic decisions. Boost the effectiveness and improve the collaboration of your management team. Learn how to change poorly functioning group dynamics and have those difficult conversations. And take both your leadership and your management team to the next level.

Learning Objectives

  • To establish Organizational Strategy to build a robust Operational Excellence system
  • To establish a systematic framework as a principle guide for the Operational Excellence.

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Public Program Calendar 2024/2025

Check our calendar for the Operational Excellence Training Programs we offer at Lean Partner

March Intake

Training Dates:
17th – 18th March 2025

Mode:
Live Virtual

May Intake

Training Dates:
19th – 20th May 2025

Mode:
Live Virtual

August Intake

Training Dates:
11th – 12th August 2025

Mode:
Live Virtual

November Intake

Training Dates:
10th – 11th November 2025

Mode:
Live Virtual

November Intake

Training Dates:
18th – 22st November 2024

Mode:
Live Virtual

 

March Intake

Training Dates:
10th – 14th March 2025

Mode:
Live Virtual

 

June Intake

Training Dates:
16th – 20th June 2025

Mode:
Classroom

 

August Intake

Training Dates:
18th – 22nd August 2025

Mode:
Classroom & Live Virtual

November Intake

Training Dates:
17th – 21st November 2025

Mode:
Classroom & Live Virtual

April Intake

Training Dates:
21st – 25th April &
5th – 9th May 2025

Mode:
Classroom Training

September Intake

Training Dates:
22nd – 26th September &
6th – 10th October 2025

Mode:
Classroom Training

November Intake

Strategic Leadership & Operational Excellence for Business Leaders

Training Dates:
27th – 29th November 2024

Mode:
Live Virtual

November Intake

Optimizing Operations with Data Analytics

Training Dates:
25th -26th November 2024

Mode:
Live Virtual

November Intake

Customer Experience Process Design

Training Dates:
27th-28th November 2024

Mode:
Live Virtual

December Intake

Creative Problem Solving

Training Dates:
2nd -3rd December 2024

Mode:
Live Virtual

December Intake

KPI Metrics with Real-Time Data

Training Dates:
9th-10th December 2024

Mode:
Live Virtual

Testimonials

 

Explore our participants’ testimonials about their experiences in our Operational Excellence Training Programs at Lean Partner

FAQ

Why you should choose Operational Excellence Training Program at Lean Partner?
At Lean Partner, our Operational Excellence training programs are tailored for all industries and organizations of any size in Malaysia. We ensure that every participant is equipped with the knowledge, skills, and behavioral competencies necessary to make a meaningful contribution to their organization’s bottom line.
Is the Operational Excellence Training Program available online?
Yes, Lean Partner offers Operational Excellence Training Programs both physically and virtually. You can choose the platform that best suits your needs.
Who is Operational Excellence Training Program for?
Lean Partner’s Operational Excellence Training Program is ideal for anyone within an organization. However, individuals responsible for improving operational performance, such as:

  • Managers
  • Team leaders
  • Supervisors

may find it especially beneficial.

Why is it encouraged for businesses to join the Operational Excellence Training Program?
Through the Operational Excellence Training Program, participants will develop continuous improvement skills that help align your business strategy, culture, work processes, and goals. This alignment enhances strategic decision-making and drives overall business performance.
What industries are recommended to join the Operational Excellence Training Program?
The Operational Excellence Training Program is recommended for a wide range of industries that aim to enhance efficiency, improve quality, and drive continuous improvement. Any organization looking to improve operational efficiency, align strategic goals, and foster a culture of continuous improvement can gain valuable insights from the program.